Does this header sound far-fetched? Is the first question in the introduction above a pipe dream? Questions, questions, questions. Answers are there, but caught in the dreams that design a designer's world. Much is being said about the retail revolution – ongoing, at the threshold, to gain momentum… the industry is yet to decide as voices soft and sure emerge. What is missed out in the big story are the little stories that creep along at a snail's pace on a firm path. IMAGES BoF has been...